Member Reviews

"Needing to downgrade my policy from full time to part time after my policy lapsed due to an extended illness, I had an extremely frustrating experience getting this done. Talked to 4 different agents in 2 calls, with very long wait times. Total time to complete a simple task took over one hour. I was told different things each time I spoke to someone, and did everything I was instructed to do to facilitate my request to downgrade my policy. Finally, I had to do it all online myself, creating an entirely new policy with new account number. NOthing about this process was easy or timely, and had I not already wasted so much time on this so far, I was very close to just finding another insurance company altogether. I begrudgingly created my new policy. Hope I never have to make any changes to my policy again."

"Continue to be covered by HPSO and it is always a quick and reliable process."

"Smooth. Very easy process. "

"Easy and fast! Simple and Cheap!"

"I spoke with Hannah in customer service who was very professional and personable and extremely helpful. Great experience."

"How do I get confirmation for my insurance"

"I like that it was very simple."

"I called because I was unable to find my professional job. Randall helped me navigate the website and locate that information. Very helpful!"

"APPLYING FOR THIS LIABILITY COVERAGE WAS EXTREMELY EASY ON THE HPSO WEBSITE. IT LITERALLY TOOK ME LESS THAN FIVE MINUTES!"

"Very Easy and quick process"